PROPS - Positive Response to Overcoming Problems of Substance misuse
0191 226 3440 / 0779 124 6049
You are not alone
Helpline Hours
9am - 9pm
Monday - Sunday
Newcastle & North Tyneside PROPS
0191 226 3440 / 0779 124 6049
E-mail Us

Volunteer Support

There are many training opportunities available to carers and family members or anyone interested in working with families, to increase their knowledge and skills in developing coping strategies to help them to deal with stressful situations and the difficult behaviour presented by an alcohol and/or drug user.

Volunteers are trained to facilitate support groups, offer 1-1 support work, deliver drugs awareness courses to community groups, chair meetings, use telephone helpline skills, as well as speaking at conferences to raise the profile of carers needs, fundraising, and administration tasks.

Volunteers have committed over 2600 hours to the project within the last year and can specialise in whatever area of work they may wish to become involved with.

Call the PROPS helpline on 0191 226 3440

Our telephone helpline service is delivered by trained volunteers & operates from 5pm-9pm weekdays and 9am-9pm weekend.

Who We Are

PROPS – Positive Response to Overcoming Problems of Substance Misuse, is a North East based support service for individuals, families and carers of those living with alcohol and substance misuse.

What We Do

PROPS provides a wide range of support services such as: one-to-one support, counselling, drug awareness training, a confidential out-of-hours helpline, volunteer support and respite breaks.

How To Get Help

Please remember that you are not alone and we have a dedicated and friendly team here to help you if you are living with, or caring for someone misusing drugs or alcohol. Call our helpline on 0191 226 3440.