PROPS - Positive Response to Overcoming Problems of Substance misuse
0191 226 3440 / 0779 124 6049
You are not alone
Helpline Hours
9am - 9pm
Monday - Sunday
Newcastle & North Tyneside PROPS
0191 226 3440 / 0779 124 6049
E-mail Us

About Us

PROPS began life in 1997 as Scotswood Family Drug Support Group. It was set up in the west end of Newcastle upon Tyne, as a result of local women’s concerns regarding support for parents and partners of alcohol and drug misusers.

Their intention was to set up their own peer support group, to help those affected by substance misuse to cope with the problems they were facing. Soon the group became confident enough to become active in addressing the issues surrounding drug and alcohol misuse, in particular the emotional, health and economic effect on carers.

Owing to the demand of families outside the Scotswood area, funding was released to the project which allowed it to be launched as a city-wide service in October 2002. Since then our services have grown across Newcastle and North Tyneside.

PROPS services have developed in response to the needs identified by families and includes: one-to-one support, counselling, training for families and professionals and volunteers, a confidential out-of-hours helpline and, where appropriate, respite breaks in our own caravan, complimentary therapies.

In a relatively short space of time PROPS evolved from humble beginnings to a charity which is recognised both locally and nationally. In 2003 PROPS were awarded the Queen’s Golden Jubilee Award for Service to Local Communities, and our then Chair, the late Val Clark, was recognised as a Local Hero in the Year of the Volunteer receiving her award in London from the Home Secretary.

Call the PROPS helpline on 0191 226 3440

Our telephone helpline service is delivered by trained volunteers & operates from 5pm-9pm weekdays and 9am-9pm weekend.

Who We Are

PROPS; Positive Response to Overcoming Problems of Substance Misuse, is a North East based support service for individuals, families and carers of those living with alcohol and substance misuse.

What We Do

PROPS provides a wide range of support services such as: one-to-one support, counselling, drug awareness training, a confidential out-of-hours helpline, volunteer support and respite breaks.

How To Get Help

Please remember that you are not alone and we have a dedicated and friendly team here to help you if you are living with, or caring for someone misusing drugs or alcohol. Call our helpline on 0191 226 3440.